Last Updated: June 25, 2025
Welcome to Vivapay!
These Terms of Use govern your access to and use of our services, including utility payments, and more. By using our app, you agree to these terms. If you do not agree, please discontinue use of the app.
To deliver and continually enhance our services, we gather the following categories of information:
Pay for utilities (e.g., electricity, cable TV), purchase airtime, and buy data bundles seamlessly.
Account Creation
Users must provide accurate and complete information, including full name, email, phone number, date of birth, address, and nationality.
Security
You are responsible for safeguarding your login credentials. Any activity through your account is considered authorized by you. Kindly contact our 24/7 customer service number if you suspect any unauthorized access to your account.
Compliance
Users must comply with all applicable laws, including anti-money laundering (AML) and counter-terrorism financing (CTF) regulations.
Prohibited Activities
You may not use the app for unlawful purposes, including fraud, money laundering, or any unauthorized financial activities.
All content, features, and functionalities of the app, including the Vivapay name, logo, design, and software, are the exclusive intellectual property of Vivapay. You may not reproduce, distribute, or modify any part of the app without our prior written permission.
Vivapay is not liable for losses resulting from third-party provider failures, unauthorized access to your account due to your negligence, or errors from incorrect information you provide.
We reserve the right to suspend or close your account if you violate these Terms of Use or if we detect any fraudulent or unauthorized activity.
We may update these Terms of Use at any time. We will notify you of significant changes. Continued use of the app after updates constitutes your acceptance of the new terms.
These Terms of Use are governed by the laws of Canada. Any disputes will be resolved in the courts of these jurisdictions.
If you have any questions or concerns about these Terms, please reach out to us through any of the channels below.
By using Vivapay, you acknowledge that you have read, understood, and agree to these Terms of Use.
We value your opinion and would love to hear your thoughts on how we can improve our services to better meet your needs.
Experience seamless, secure, and swift financial transactions right from your smartphone. Download our app today and take control of your finances on the go!
Experience secure and convenient bill payment services. Hassle-free transactions for utilities, easy inshore and outshore payment.